Express/Overnight: Express orders ship via USPS Express Mail for Next Day Delivery.
» Additional freight charges for shipment outside of the United States:
New Zealand $40.00
United Kingdom $40.00
Our Policies & Guarantee
Mount Caesar Alpacas
441 Main Street, Keene, NH 03431
Phone: 603-355-3555 ~ Fax 603-352-4337
Order Cancellation Policies
If you would like to cancel an order, please contact us:
Please mark CANCEL in the RE: line.
Warranties & Return Policies
We are so confident in our products that if for any reason, you don’t like an item, you may return it for a full refund, shipping surcharges may apply.
All terms of our “Return Policies” apply.
Our 100% Satisfaction Guarantee: If you are unsatisfied with your purchase for any reason you can return it for a full refund within 30 days. Merchandise, with original tags attached, in the original packaging can be returned for a *Full Refund of its purchase price, shipping is the responsibility of the buyer.
Clothing must be UNWORN. Items returned within 30 days of receipt will be given a full refund via manner of payment. Items may be returned for exchange or a credit slip issued thereafter.
No exchanges will be accepted after 90 Days. Returns can be subject to a 10% restocking fee.
All Credits will be issued on the last day of each month.
*Refund will be issued on the value of the item purchased. Shipping fees will not be credited.